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Privacy Policy

Effective Date: September 6, 2024

Silver Oak Roofing ("we," "our," or "us") is committed to protecting your privacy and complying with applicable privacy laws, including CTIA guidelines. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with us.

1. Information We Collect

  • Personal Information: We collect personal information such as your name, phone number, email address, and mailing address. We may also collect payment information, such as credit card numbers, if applicable.

  • Usage Data: We gather information about how you use our website and services, including IP addresses, browser types, and pages visited.

2. How We Collect Information

  • Website Forms: We collect information through forms on our website where you provide details to request services or receive updates.

  • In-Person and Contracts: Information may be collected in person at the point of sale or as part of service contracts.

  • Email and Communication: Information is collected when you communicate with us via email or other messaging platforms.

3. Purpose of Information Collection

  • Service Provision: We use your information to provide and manage our services, including scheduling appointments, processing orders, and delivering promotions.

  • Customer Communication: We use contact information to communicate with you about your appointments, updates, and promotional offers, if you have opted in.

4. Information Sharing

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering services, such as payment processors and shipping companies. This sharing is for legitimate business purposes only.

  • No Selling of Information: We do not sell or share customer information with third parties for marketing or promotional purposes.

  • Opt-In Information: Mobile opt-in information and consent are never shared with third parties or affiliates for any purpose.

5. Opt-Out of Communications

  • Text Messages: To opt out of receiving text messages from us, reply “STOP” or “UNSUBSCRIBE” to any message.

  • Other Communications: You can also opt out of email communications by following the unsubscribe instructions in the emails.

6. Access and Changes to Information

  • Requests for Information: You may request access to or changes to your personal information by contacting us at (905) 337-8387 or info@silveroakroofing.ca.

7. Data Security

We implement reasonable measures to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Silver Oak Roofing

Phone: (905) 337-8387

Email: info@silveroakroofing.ca

Website: silveroakroofing.ca

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